Add Payment Instructions at Shopify Checkout

Customers selecting bank transfer, COD, or invoice payment often need additional information (account details, terms, deadlines) that Shopify doesn't display natively at checkout. This leads to confusion, support tickets, and delayed payments.

How Payflow solves this

  • Display IBAN and bank details directly below the Bank Transfer payment option
  • Show COD terms and fee information when Cash on Delivery is selected
  • Provide B2B invoicing instructions for tagged wholesale customers

Setup

  1. 1

    Create customization > Payment instructions.

  2. 2

    Target the payment method: Pre-defined → e.g. Bank Transfer.

  3. 3

    Enter your instructional text — IBAN, account holder, reference format, etc. Add conditions to scope by market or language if needed.

  4. 4

    Active, Save, and verify at checkout.

Full guide with all options →

Set this up in minutes

Payflow is free to install. No theme edits. No code. Built for Shopify certified.

Install free on Shopify
  • Free to install
  • 50+ conditions
  • Built for Shopify certified
  • No theme edits required

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